Leadership in Uncertain Times

Sponsored by CUES

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April Ales, VP/Relationship Management, CUES

Jonathan Jones, Performance Consultant, CUES

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Uncertainty is no longer a temporary disruption to manage through; it is a constant condition shaping how credit unions govern, plan, and lead.

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This session invites leaders to explore the transition from managing uncertainty as an occasional disruption to leading in an environment where uncertainty is constant. Participants will discuss practical approaches for this evolving leadership challenge including building resilience and adaptability, strengthening trust, and leading with curiosity to gather diverse perspectives and improve decision-making in situations where certainty is not possible.

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Through workshop insights and facilitated peer discussion, attendees will generate shared solutions to apply these ideas in the governance, strategic, and leadership challenges facing their credit unions. Whether serving in the boardroom, guiding strategy, or supporting change initiatives, participants will leave with fresh perspectives and practical questions to help strengthen leadership impact in an era where uncertainty is the norm.